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Poor after sales service!!! Jun 27, 2010
By Tracyr Would not order large electronics outside the US again!!!!! Sipping cost $349. Both speakers arrived malfunctional i.e. would not power up! Amazon offered to replace, however, would have meant paying $349 to ship back to US & same amount to send new speakers out again so simply not practical for such large items! As a result, we spent money locally to replace the transformers of both speakers, with NO assistance from Amazon/the dealer at all!!!Speakers now working & are great but what a hassle!!!!
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